Terms and Conditions for DriftHarbour Couriers
Welcome to DriftHarbour Couriers. These Terms and Conditions govern your use of our services, including same-day parcel delivery, international shipping, warehousing and distribution, e-commerce fulfillment, and express courier services. By accessing or using any part of our online platform or engaging our services, you signify your unreserved agreement to comply with and be bound by these Terms.
1. Acceptance of Terms
By utilizing services provided by DriftHarbour Couriers, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.
2. Services Provided
DriftHarbour Couriers offers a range of logistics and delivery services, including but not limited to:
- Same-day parcel delivery
- International shipping
- Warehousing and distribution
- E-commerce fulfillment
- Express courier services
Specific terms and conditions for each service may apply and will be detailed in service agreements or booking confirmations.
3. User Obligations
As a user of our services, you agree to:
- Provide accurate and complete information regarding shipments, including contents, value, and recipient details.
- Properly package items to ensure their safety during transit.
- Comply with all applicable laws and regulations concerning the shipment of goods, including customs regulations for international shipping.
- Not ship prohibited or restricted items as defined by law or by DriftHarbour Couriers' policies.
- Pay all applicable fees and charges for services rendered in accordance with agreed terms.
4. Prohibited Items
The following items are strictly prohibited from shipment through our service. This list is not exhaustive and may be updated. If in doubt, please contact us.
- Explosives, firearms, and ammunition
- Illicit drugs and narcotics
- Live animals
- Perishable goods requiring refrigeration (unless specific arrangements are made and agreed upon)
- Hazardous materials not properly declared and packaged
- Counterfeit goods
5. Limitation of Liability
DriftHarbour Couriers exercises reasonable care in the handling and delivery of shipments. However, our liability for loss, damage, or delay of any shipment is limited to the declared value of the goods or a maximum amount per shipment, as specified in our service agreements or tariffs, whichever is less. We are not liable for indirect, incidental, special, or consequential damages. Customers are encouraged to purchase adequate insurance for high-value items.
6. Indemnification
You agree to indemnify, defend, and hold harmless DriftHarbour Couriers, its affiliates, employees, and agents from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions or any activity related to your account by you or any other person accessing our services using your account.
7. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Amendments to Terms
DriftHarbour Couriers reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes by posting the updated Terms on our online platform. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
DriftHarbour Couriers
2847 Thamesview Road, Suite 3A
Bristol, South West England, BS1 6QF
United Kingdom